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Good to know

FAQs & policies.

Before your appointment

  • Don’t work out on the day of your procedure.
  • Don’t tan or have laser on the treatment area for at least 2 weeks before.
  • Avoid aspirin or Tylenol for 24 hours before (always consult your doctor first).
  • No alcohol or caffeine on the day of your appointment.
  • No waxing or tinting for at least 3 days before.
Your skin can be more sensitive during your menstrual cycle — keep that in mind when you schedule.

Appointment policy

  • A non-refundable deposit is required at the time of booking and is credited toward your procedure on the day of your appointment.
  • The balance is due the day of your procedure. We accept cash, debit or credit cards, and Venmo.
  • Clients who do not show up for a scheduled appointment forfeit their deposit and must prepay 50% for any future appointment. No exceptions.
  • No minors under 18 may receive permanent makeup services.
  • If you have a previous brow tattoo, you must send a clear photo of your current brows for Grand Master Yen’s approval before scheduling.
  • 48-hour notice is required to reschedule.

Frequently asked questions

How long does permanent makeup last?

Most brow and lip work lasts about 2 to 4 years (3D Ombré Brows up to 5), depending on your skin type, lifestyle and sun exposure. A yearly refresh keeps color looking its best.

How long does an appointment take?

Most brow and lip procedures take about 2 to 3 hours, including consultation, mapping and numbing. Touch-ups take 1 to 2 hours.

Why does my color look lighter after a week or two?

As the skin heals and flakes, color can look lighter or uneven — that’s normal. The final result settles at about 30 days, and your touch-up around 6 weeks perfects it.

Do I need a touch-up?

Yes. Nearly everyone needs a perfecting touch-up after the first 6 weeks, because every person’s skin holds pigment a little differently.

Can I wear makeup or sunscreen on the area?

Not during the first week. Once healed, apply SPF 30–50 to protect your color, and avoid putting foundation over the treated area as it can make it look lighter.

Can you fix brows done somewhere else?

Often, yes — see Color Correction. Send us a clear photo first so Grand Master Yen can review it before you book.

Can I have laser or light treatments later?

Avoid lasers and strong light on areas with permanent makeup — they can change the pigment color and damage the skin. Tell any provider about your PMU before treatment.

Is the consultation free?

Yes. We’ll carefully explain the options and answer your questions before you decide.

Read the full aftercare guide →

Free consultation

Your beauty, refined.

Book online or call — Grand Master Yen and her team will walk you through every step.